Once the order is shipped, we will provide you with a verified USPS, FedEx or UPS tracking number.

We do provide following faster domestic delivery options at additional cost to customer:

More Domestic Shipping Options
Second Day (2 Business days):

$ 12.99 (This delivery option is available for only continental US street address excluding PO Box Address, Alaska, Hawaii, Puerto Rico and Virgin Islands).

• All second day delivery orders placed on any business day before 1:00 PM EST will be delivered in two business days.
  
• If an order is placed on Friday before 1:00 PM EST, the shipment should be received by the customer on Tuesday. Any order placed after 1:00 PM EST on Friday or on the weekend will be shipped on Monday (or the next business day). Business days are Monday through Friday excluding any holidays.
  

Next Day (1 Business day):

• $19.99 (This delivery option is available for only continental US street address excluding PO Box Address, Alaska, Hawaii, Puerto Rico and Virgin Islands).
  
• All next day delivery orders placed on any business day before 1:00 PM EST will be delivered the next business day.
  
• If an order is placed on Friday before 1:00 PM EST, the shipment should be received by the customer on Monday. Any order placed after 1:00 PM EST on Friday or on the weekend will be shipped on Monday (or the next business day). Business days are Monday through Friday excluding any holidays.

Verifying of the shipping address is the responsibility of the customer at the time of placing the order. If you provide a wrong address, please kindly send us a message immediately before the order ships out. Once the order ships out, we will not be able to make a change to the delivery address while the package is in transit. Once the package is shipped, it is the responsibility of the customer to retrieve the package if it gets delivered to the wrong address which customer originally provided but did not correct.

If a package is returned to us either due to invalid address or absence of the customer at the address, we will provide you refund for the said order after deducting 20% restocking fee. Alternately, upon request, we can reship the returned package to the correct address at an additional shipping charge to the customer.

If you miss a delivery appointment, it is customer's responsibility to contact the carrier directly to schedule either a re-delivery or pickup of the package.

If the package is returned back to us for any of the following reasons, the customer will be responsible to pay the original shipping cost that we incurred (for free shipping orders) and a 20% restocking fee:

• You refuse a delivery without inspection.
  
• You miss a delivery appointment. 
  
• Your original address is unknown or undefined or undeliverable or invalid. 
  

Alternately, upon request, we can reship the returned package to the correct address at an additional shipping charge to the customer.

If you notice any damage to your product or if you notice that you have received an incorrect item please kindly notify us immediately upon receiving the order so that we can take all the corrective measures to resolve the issue.

If you notice that you have received a defective product you should contact us immediately. All such defective items must be reported within 15 days of the delivery of the order. Once we hear from you, we will take all the corrective measures to resolve the issue.