Return and Refund Policy

  1. We accept the return of unopened items in its original packaging within 30 days of the delivery of the items (delivery date is the date when the tracking says delivered).
  2. Please kindly make sure that any returned item reaches us back physically within 15 days of the return date.
  3. We will not be able to accept any product that is received by us after 45 days of original delivery date of the order.
  4. Please kindly return back the items to the address given below in the instructions.
  5. Buyer pays for return shipping of such items.
  6. Products returned after 30 days will incur a restocking fee of 25%.
  7. In addition, return of an item which had free shipping on it will incur a fee of $5.25 which will be deducted from the refund.
  8. Return Instructions:
    • Please use sturdy outer package to ship back the items. Please do take care to secure the items properly inside the package.
    • Indicate whether you would like to return or exchange the item.
    • Please include the original packing slip along with the return. Make a copy of the packing slip for your record before including it with the return package. If the packing slip is not available, please include the order number, your name, product purchased and any other relevant information which might help us to identify the exact order.
    • Please return the package to the following address:
      VitaminOcean.com
      Attn: Returns Department
      5 Chris Ct #D
      Dayton, NJ 08810
  9. If there is some damage to the product while it is been returned, its responsibility lies with the customer.
  10. In addition, we reserve the right to reject any return which does not adhere to the above policies.
  11. Refund will be provided to the payment method (credit/debit card or PayPal) that was originally used while making the payment.